Privacy Policy

This Privacy Policy outlines our approach to handling your data, detailing how we collect, use, and share your information when you interact with our Service, as well as informing you of your privacy rights and legal protections. By using our Service, you consent to our practices regarding data collection and usage, as outlined in this Policy.

Key Terms and Their Meanings

Definitions:

  • Account: A distinct account created for your access to our Service or specific sections of it.
  • Business: In the context of the CCPA (California Consumer Privacy Act), this refers to our Company, which is responsible for gathering and processing personal information of consumers, determining how and why this information is handled, and operating within California.
  • Company: Referred to as "We," "Us," or "Our," this term refers to the business located at 73-75 Charing Cross Rd, London WC2H 0NE, United Kingdom. Under GDPR, the Company acts as the Data Controller.
  • Consumer: Defined under the CCPA as any individual who is a resident of California, either temporarily within or outside the USA, but considered a permanent resident.
  • Cookies: Small data files placed on your device by websites, used for storing details like your browsing history.
  • Country: Refers to the location of our Company at 73-75 Charing Cross Rd, London WC2H 0NE, United Kingdom.
  • Data Controller: As per the GDPR, the Company that determines the purposes and methods of processing Personal Data.
  • Device: Any tool capable of accessing our Service, such as a computer, smartphone, or tablet.
  • Do Not Track (DNT): A U.S.-promoted initiative, especially by the FTC, allowing users to manage how their online activities are tracked across different websites.
  • Personal Data: Information that identifies or can identify an individual.

The above definitions and policies apply regardless of whether terms are used in singular or plural form.

For the purposes of GDPR, "Personal Data" encompasses any information related to you, such as your name, identification number, location data, online identifiers, or attributes specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.

Under the CCPA, "Personal Data" refers to any information that can identify, describe, or be linked directly or indirectly to you.

  • Sale: Within the scope of the CCPA, a "sale" involves the transfer, disclosure, or communication of a consumer's personal information to another business or third party, in exchange for monetary or other valuable consideration.
  • Service: Refers to the Website.
  • Service Provider: Any individual or legal entity that processes data on behalf of the Company. This term includes third-party companies or individuals hired by the Company to assist with providing, facilitating, or analyzing the Service. Under GDPR, these entities are known as Data Processors.
  • Third-party Social Media Service: Refers to any social network or website through which a user can log in or create an account to access the Service.
  • Usage Data: Data automatically collected through the use of the Service or the infrastructure of the Service itself, such as the duration of a page visit.
  • Website: The website accessible from the specified web address.
  • You: The individual using or accessing the Service, or the company or other legal entity represented by that individual. Under GDPR, you may be referred to as the Data Subject or User, indicating that you are the individual utilizing the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data:
While engaging with our Service, we may request certain personally identifiable details from you that can be utilized to contact or identify you. This data may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address details (Street, State, Province, ZIP/Postal code, City)
  • Social Media Profile Information (e.g., using "Connect with Facebook" or "Sign In with Twitter")
  • Additional Information

Usage Data:
Usage Data is gathered automatically when you interact with the Service. This data might encompass details like your Device's Internet Protocol (IP) address, browser type, browser version, the specific pages you visit on our Service, the date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, we may automatically collect specific information, such as the type of mobile device, its unique ID, IP address, mobile operating system, mobile Internet browser type, unique device identifiers, and additional diagnostic data.

Additionally, we may gather data that your browser sends each time you visit our Service or access it via a mobile device.

Information from Third-Party Social Media Services:
Our Company enables you to create an account and log in to use the Service through various Third-Party Social Media Services, including:

  • Google
  • Facebook
  • Twitter

If you opt to register or grant us access via a Third-Party Social Media Service, we may collect personal data already associated with your social media account, such as your name, email address, activities, or contact list linked to that account.

You may also have the choice to share additional data with us through your Third-Party Social Media account. By providing such information and Personal Data, whether during registration or otherwise, you grant the Company permission to use, share, and store this data in line with this Privacy Policy.

Tracking Technologies and Cookies

We employ Cookies and similar tracking tools to monitor activity on our Service and store certain types of information. These tracking mechanisms include beacons, tags, and scripts that help in gathering and analyzing data to enhance our Service. The specific technologies we use may involve:

  • Cookies or Browser Cookies: Cookies are small files placed on your device. You can configure your browser to reject all Cookies or to alert you when a Cookie is being sent. However, declining Cookies may limit your ability to use certain features of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may utilize them.
  • Web Beacons: Some parts of our Service and emails might contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These allow us to count users who have visited specific pages or opened an email and are used for other website statistics, such as gauging the popularity of certain content and verifying system integrity.

Cookie Types:

  • Persistent Cookies: These remain on your device even when you are offline.
  • Session Cookies: These are deleted as soon as you close your browser.

We use both types of Cookies for the following purposes:

  • Necessary / Essential Cookies:
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are crucial for providing you with services available through our Website and enabling you to use certain features. They authenticate users and prevent fraudulent use of user accounts. Without these Cookies, some services you request cannot be provided.
  • Cookies Policy / Notice Acceptance Cookies:
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies track whether you have accepted the use of cookies on the Website.
  • Functionality Cookies:
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember your preferences, such as login details or language selection, to enhance your experience and avoid the need to re-enter your choices each time you use the Website.
  • Tracking and Performance Cookies:
    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These Cookies collect information about how visitors use the Website, which may identify you indirectly through a pseudonymous identifier linked to your device. We may also use these Cookies to test new pages, features, or functions of the Website to see how users respond.
  • Targeting and Advertising Cookies:
    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These Cookies track your online behavior to display advertising that is more relevant to your interests. They use your browsing history to group you with other users who have similar interests, allowing third-party advertisers to place relevant ads based on this information, with our permission.

For more information on the Cookies we use and your choices regarding them, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may utilize your Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service.
  • To manage Your Account: Managing your registration as a user of the Service, allowing you access to different functionalities available to registered users.
  • For the performance of a contract: Fulfilling and managing any contract between you and us, such as purchasing products or services through the Service.
  • To contact You: Reaching out via email, phone calls, SMS, or other electronic communications, such as push notifications from mobile apps, to inform you of updates or other information related to the functionalities, products, or services you have contracted, including security updates.
  • To provide You with news and offers: Keeping you informed about goods, services, and events similar to those you have already purchased or inquired about, unless you opt out of receiving such information.
  • To manage Your requests: Handling and responding to any inquiries or requests you make.
  • To deliver targeted advertising: Using your information to create and display content and advertisements that match your interests or location, and working with third-party vendors to do so.
  • For business transfers: Evaluating or conducting mergers, divestitures, reorganizations, dissolutions, or other transactions involving the sale or transfer of our assets, where your Personal Data may be included as part of the transferred assets.
  • For other purposes: Employing your information for tasks such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and your experience.

Sharing Your Personal Information

Your personal information may be shared in the following scenarios:

  • With Service Providers: We may share your information with third-party providers to monitor and analyze Service usage, display advertisements, process payments, or contact you.
  • For business transfers: Sharing or transferring your information during negotiations or completion of any merger, asset sale, financing, or acquisition of our business by another entity.
  • With Affiliates: Sharing your information with our affiliates, who will be required to adhere to this Privacy Policy. Affiliates include our parent company, subsidiaries, joint ventures, or other companies we control or are under common control with us.
  • With business partners: Sharing your information with business partners to offer you certain products, services, or promotions.
  • With other users: If you interact publicly with other users, your information may be viewed by others and shared outside the platform. For example, if you register or interact via a Third-Party Social Media Service, your contacts on that platform may see your profile, name, and activity.
  • With Your consent: Disclosing your personal information for any other purpose if you have given consent.

Retention and Storage of Personal Information

Your Personal Information will only be kept by the Company for the duration necessary to fulfill the purposes outlined in this Privacy Policy. This retention is done to comply with legal responsibilities, resolve disputes, and enforce our legal agreements and policies. If we are legally required to keep your information, such as for compliance with laws, we will retain it. Additionally, we may hold onto Usage Data for internal analysis, although this is generally kept for a shorter period unless it’s needed for improving security, functionality, or to meet legal obligations.

Transfer of Information

Your data, including Personal Information, may be processed and stored in locations outside of your current jurisdiction, including at the Company’s operational offices and other locations where involved parties are based. This means your data might be transferred to and stored on computers in jurisdictions with different data protection laws than your own. By submitting your information and agreeing to this Privacy Policy, you consent to such transfers. The Company will ensure that your data is handled securely and in accordance with this Privacy Policy, and will only transfer your data to a country or organization that has adequate data protection measures in place.

Disclosure of Personal Information

  • Business Transactions: If the Company undergoes a merger, acquisition, or sale of assets, your Personal Information might be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: The Company may be required to disclose your Personal Information to comply with legal obligations or in response to valid requests from authorities (e.g., courts or government agencies).
  • Other Legal Reasons: We may disclose your information if it is necessary to:
    • Fulfill a legal obligation.
    • Protect and defend the rights or property of the Company.
    • Prevent or investigate possible wrongdoing in relation to the Service.
    • Safeguard the safety of users or the public.
    • Defend against legal liabilities.

Data Security

We prioritize the protection of your Personal Information, but it’s important to remember that no method of data transmission or electronic storage is completely secure. While we use commercially reasonable measures to safeguard your data, we cannot guarantee absolute security.

Processing by Service Providers

Our Service Providers, who may have access to your Personal Information, are bound by their own Privacy Policies. These third parties collect, store, use, process, and transfer your information in line with their privacy practices while providing services such as analytics or payment processing.

Analytics

We may engage third-party analytics services to monitor and evaluate the use of our Service. For example:

  • Google Analytics: This service tracks and reports website traffic, and Google may use the data collected to personalize its advertising network. You can prevent your activity from being tracked by Google Analytics by installing an opt-out browser add-on. For more details, visit Google’s Privacy Policy at https://policies.google.com/privacy.

Payment Processing

For paid services or products, we may utilize third-party payment processors. Your payment details are handled directly by these processors and are not stored or collected by us. These processors comply with PCI-DSS standards, which ensure secure handling of payment data. Examples include:

GDPR Compliance

Legal Grounds for Data Processing

We may process your Personal Data based on the following legal grounds:

  • Consent: You have given explicit permission for one or more specific purposes.
  • Contractual Necessity: The processing is required for fulfilling a contract with you or to take pre-contractual steps.
  • Legal Obligations: Processing is required to comply with a legal obligation to which the Company is subject.
  • Vital Interests: Processing is necessary to protect your vital interests or those of another individual.
  • Public Interest: Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate Interests: Processing is necessary for the legitimate interests pursued by the Company.

The Company is available to clarify the legal basis for processing your Personal Data, including whether the provision of data is legally or contractually required, or necessary to enter into a contract.

Your GDPR Rights

The Company is committed to safeguarding your Personal Data and ensuring you can exercise your rights under the GDPR. If you are within the EU, you have the following rights under this Privacy Policy and applicable law:

  • Access Your Data: You have the right to access, update, or delete the information we hold about you. This can usually be done directly through your account settings. If you’re unable to perform these actions, you can contact us for assistance. You can also request a copy of your Personal Data that we hold.
  • Rectify Inaccuracies: If any information we have is incomplete or incorrect, you have the right to have it corrected.
  • Object to Processing: You may object to our processing of your Personal Data where we rely on legitimate interest as the basis, especially if there’s something specific about your situation that makes you want to object. You can also object if your data is being processed for direct marketing purposes.
  • Request Erasure: You have the right to ask for the deletion of your Personal Data when there’s no valid reason for us to continue processing it.
  • Data Portability: You can request that your Personal Data be provided to you or a third party in a structured, machine-readable format. This right applies only to automated information that you initially consented to be used or that was used to perform a contract with you.
  • Withdraw Consent: You can withdraw your consent to our use of your Personal Data at any time. Be aware that this may limit your access to certain functionalities of the Service.

Exercising Your GDPR Rights

To exercise your rights to access, rectify, cancel, or object to your data’s processing, please contact us. We may ask for verification of your identity before processing such requests. We aim to respond as quickly as possible. If you’re in the EEA and have concerns about our data practices, you also have the right to lodge a complaint with your local Data Protection Authority.

California Consumer Privacy Act (CCPA) Rights

This section of the Privacy Policy is specifically for California residents and provides additional details relevant to those living in the State of California.

Categories of Personal Information Collected

We collect information that can identify, relate to, describe, or be associated with you or your device. The categories of personal information we may collect or have collected from California residents within the last 12 months include:

  • Category A: Identifiers (e.g., real name, alias, postal address, email address, account name, IP address, driver’s license number, passport number).
  • Category B: Personal Information Categories per California Customer Records statute (e.g., name, Social Security number, physical characteristics, address, telephone number, bank account number, health insurance information).
  • Category C: Protected Classification Characteristics under California or federal law (e.g., age, race, religion, marital status, disability, sexual orientation, veteran status).
  • Category D: Commercial Information (e.g., records of products or services purchased).
  • Category E: Biometric Information (e.g., fingerprints, voiceprints, retina scans).
  • Category F: Internet Activity (e.g., browsing history, interaction with websites).
  • Category G: Geolocation Data (e.g., approximate physical location).
  • Category H: Sensory Data (e.g., audio, electronic, visual information).
  • Category I: Professional or Employment Information (e.g., job history, performance evaluations).
  • Category J: Non-public Education Information (e.g., student records, grades).
  • Category K: Inferences Drawn from Personal Information (e.g., profiles indicating preferences, characteristics).

Note that the categories listed above reflect those defined by the CCPA and do not necessarily mean we have collected all examples from each category. We collect personal information directly from you, indirectly through your activity on our Service, automatically via cookies, and from third-party service providers.

Use of Personal Information

We may use or disclose personal information for "business" or "commercial" purposes as defined under the CCPA. This includes:

  • Operating the Service: Ensuring the functionality and delivery of our Service.
  • Providing Support: Responding to inquiries, addressing concerns, and improving our Service.
  • Fulfilling Transactions: Using personal information to process payments or facilitate orders.
  • Legal Compliance: Responding to law enforcement requests or complying with legal obligations.
  • Administrative Purposes: Conducting internal audits and analysis.
  • Security: Detecting and protecting against security incidents and fraud.

These examples are illustrative, not exhaustive. If we collect new categories of personal information or use existing information for new purposes, we will update this Privacy Policy accordingly.

Disclosure of Personal Information

In the last 12 months, we may have disclosed the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal Information Categories (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial Information
  • Category F: Internet Activity

When we disclose personal information for a business or commercial purpose, we ensure that the recipient is bound by contract to keep the information confidential and only use it for the agreed purpose.

Sharing of Personal Information

We may share your personal information, as categorized above, with the following types of third parties:

  • Service Providers
  • Payment Processors
  • Affiliates
  • Business Partners
  • Third-Party Vendors: These are entities to whom you or your representatives have authorized us to disclose your personal information in connection with the services or products we provide.

Your Rights Under the CCPA

If you reside in California, the CCPA grants you specific rights concerning your personal data:

  • Right to Be Informed: You have the right to know what categories of personal data are being collected and for what purposes.
  • Right to Access: You can request that we disclose information regarding our collection, use, and sharing of your personal data. Upon receiving and verifying your request, we will provide details such as:
    • Categories of personal data collected.
    • Sources of personal data.
    • Business or commercial purposes for data collection or sale.
    • Third parties with whom data is shared.
    • Specific pieces of personal data collected.
    • If applicable, categories of personal data sold or disclosed for business purposes.
  • Right to Opt-Out: You can instruct us not to sell your personal data. To exercise this right, please contact us.
  • Right to Deletion: You may request that we delete your personal data, subject to certain exceptions. Once verified, we will delete your data unless it is necessary for:
    • Completing transactions or services requested by you.
    • Detecting and protecting against security incidents or illegal activities.
    • Debugging and repairing issues.
    • Exercising legal rights, such as free speech.
    • Compliance with legal obligations.
    • Engaging in research that adheres to ethical and privacy laws, where deletion would impair the research.
    • Other internal and lawful uses compatible with the context in which you provided the data.
  • Right to Non-Discrimination: You will not face discrimination for exercising your rights. This means we won’t:
    • Deny you goods or services.
    • Charge different prices or offer different levels of service.
    • Suggest that you may receive a different price or level of service if you exercise your rights.

How to Exercise Your CCPA Rights

To exercise any of your rights under the CCPA, if you are a California resident, please contact us via:

Only you or an authorized agent registered with the California Secretary of State can make a verifiable request regarding your personal information. Your request must:

  • Provide sufficient information to verify your identity or your authorized representative’s identity.
  • Describe your request in sufficient detail to allow us to understand, evaluate, and respond to it.

We may not respond to your request if we cannot verify your identity or confirm that the information relates to you. We will provide the requested information free of charge within 45 days, with the possibility of extending this timeframe once by an additional 45 days, if necessary.

California Shine the Light Law

Under California Civil Code Section 1798, California residents who have an established business relationship with us can request information once per year about how we share their personal data with third parties for direct marketing purposes. If you wish to request this information, please contact us using the details provided below.

California Privacy Rights for Minors

California residents under 18 who are registered users of online services can request the removal of publicly posted content. To request such removal, please contact us and include the email address associated with your account. Note that this removal is not guaranteed and may not be possible under certain legal circumstances.

Links to External Sites

Our Service may contain links to third-party websites, which we do not operate. If you click on such a link, you will be redirected to the third party’s site. We recommend reviewing the Privacy Policy of every site you visit, as we do not control and are not responsible for the content, policies, or practices of these sites.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We may also inform you via email or a prominent notice on our Service before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us via:

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